Call Centre Employee Not Too Disabled To Work

Bezanson v. Sun Life Assurance Co. of Canada, 2015 NSSC 1.
Colleen Bezanson began working at a Halifax-area Staples Business Depot call centre in April of 2000. Her job involved making and receiving calls as a telemarketer while sitting at a computer. Staples gave her a script to follow and required her to be punctual and pleasant.
In August of 2007, Bezanson awoke with severe back pain. She ceased working at Staples and never returned....
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